Terms of service

1. General

Welcome to Zeem. By accessing our website or placing an order through our Shopify powered platform, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.


2. Eligibility & Use

  • You must be 18 years or older to place an order.
  • You agree to use the website only for lawful purposes.
  • Zeem reserves the right to refuse service at its discretion.

 

3. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices listed on the website are final unless stated otherwise.
  • Payments are processed securely via Shopify and its authorized payment
    gateways.
  • Zeem does not store or have access to your card or payment details.


4. Delivery, Cancellations, Refunds & Returns

  • Zeem operates as a cloud kitchen and delivers orders using its own branded
    delivery vehicle.
  • Order delivery, cancellations and refunds are governed by our Delivery,
    Cancellation & Refund Policy, which forms part of these Terms.

5. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property
of Zeem and may not be used without written permission.


6. Limitation of Liability

Zeem shall not be liable for delays, service interruptions, or issues caused by factors
beyond our reasonable control. Any liability is limited to the value of the order placed.


7. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we
collect, use, and protect your personal information.


8. Changes to Terms

Zeem may update these Terms & Conditions at any time. Continued use of the website
constitutes acceptance of the updated terms.


9. Governing Law

These Terms & Conditions are governed by the applicable laws of Egypt in which Zeem
operates.


10. Contact

For questions or concerns regarding these Terms & Conditions, please contact Zeem
through our official website or support channels.